Getting Started
Do I need to create a workspace to get started?
Do I need to create a workspace to get started?
No. Sign in at agent.creao.ai and start chatting immediately. Workspaces are an optional way to organize your agents and files as your usage grows.
Is there a free plan?
Is there a free plan?
Yes. Sign up for free and start using the super agent right away. All features are available on every plan — plans differ only in the number of credits (usage limits) included.
What can I ask the super agent to do?
What can I ask the super agent to do?
Anything you’d ask a technical teammate: generate a web app, analyze a dataset, draft a report, scrape a website, create charts, send emails, build PDFs, automate workflows, and more. The super agent runs code in a full Linux sandbox, so it can install packages, call APIs, and produce real files — not just text responses.
Agents
What is an agent?
What is an agent?
An agent is a reusable workflow built from a successful chat session. Instead of re-prompting the same task, you save it as an agent with structured input fields. Anyone on your team can run it with different inputs, and every run is tracked with version history.
How do I create an agent?
How do I create an agent?
After a successful chat session, click Create Agent in the chat toolbar. The super agent analyzes the conversation and extracts the workflow into a reusable agent with a structured input form, a skill definition, and version control.
Can I schedule an agent to run automatically?
Can I schedule an agent to run automatically?
Yes. Open any agent, go to the Schedule tab, and configure a recurring schedule — daily, weekly, monthly, or a custom cron expression. Scheduled runs execute autonomously and consume credits like manual runs.
Skills and Connectors
What is the difference between a skill and a connector?
What is the difference between a skill and a connector?
Skills are instruction packages that teach the super agent how to perform a task (like a recipe). Connectors give the super agent access to external services via MCP (Model Context Protocol) — Gmail, Slack, Google Sheets, GitHub, and more. Skills define behavior; connectors provide integrations.
Can I create my own skills?
Can I create my own skills?
Yes, three ways: install from a public GitHub repo URL, upload a ZIP file containing a SKILL.md, or ask the super agent to create one directly in chat. Custom skills use a simple markdown format with YAML frontmatter.
Which connectors are available?
Which connectors are available?
CREAO supports 24 connectors including Gmail, Google Calendar, Google Sheets, Google Docs, Google Drive, Google Tasks, Google Ads, Google Analytics, Google Search Console, Outlook, Microsoft Teams, Asana, Linear, Notion, Slack, Discord, Facebook Ads, Reddit, YouTube, GitHub, Semrush, Perplexity, Pipedream, and Firecrawl. More are added regularly — check the Skills and Connectors page for the latest list.
What can a connector access in my account?
What can a connector access in my account?
A connector can access only the data allowed by the permissions (scopes) you approve with that provider. Access is scoped to the connected account and the connector’s authorized capabilities. See Connector Security for an overview.
Can I revoke connector access?
Can I revoke connector access?
Yes. You can disconnect a connector in CREAO at any time. For complete revocation, you can also remove CREAO app access from the provider’s own security settings.
Do built-in skills send data to new third parties?
Do built-in skills send data to new third parties?
Built-in skills are instruction packages, not standalone third-party services. Data is shared externally only when required by model providers or connected tools used during execution. See Skill Security.
Are custom skills and built-in skills treated the same?
Are custom skills and built-in skills treated the same?
They run under the same platform security boundaries, but their trust model differs. Built-in skills are curated by CREAO, while custom skills are user-provided instructions and should be reviewed before enabling.
Data Privacy
Is my data used to train AI models?
Is my data used to train AI models?
No. Your conversations, files, and data are not used by CREAO to train third-party AI models through our API integrations.
Where is my data stored?
Where is my data stored?
Data is stored in cloud infrastructure and protected with encryption in transit and at rest. Execution runs in isolated sandbox environments.
Can I delete my data?
Can I delete my data?
Yes. You can delete conversations, files, and memory entries, and request account deletion.
Do you support GDPR/CCPA workflows?
Do you support GDPR/CCPA workflows?
CREAO is designed around core privacy rights including access/export and deletion. Enterprise customers can request a DPA. See Privacy for details.
How are API keys and secrets protected?
How are API keys and secrets protected?
Secrets are encrypted at rest and injected at runtime for execution. Values are not shown in plain text after creation.
Sandbox and Environment
What happens to my sandbox between messages?
What happens to my sandbox between messages?
Your sandbox stays active for the duration of the conversation. Installed packages, created files, and running processes persist between messages. After 30 minutes of inactivity, the sandbox pauses automatically — everything is saved and resumes in about one second.
Is each chat thread isolated?
Is each chat thread isolated?
Yes. Every chat thread gets its own sandbox. Work done in one thread never affects another. Agent runs also get isolated sandboxes, created from the agent’s saved environment snapshot.
Can I use my own API keys in the sandbox?
Can I use my own API keys in the sandbox?
Yes. Add your API keys as Secrets from the Secrets page. They’re encrypted at rest and injected into the sandbox as environment variables (
process.env.YOUR_KEY). The super agent can use them in code execution.Memory and Context
Does the super agent remember things across conversations?
Does the super agent remember things across conversations?
Yes. Memory is cross-thread — when the super agent learns a preference, fact, or decision, it saves it and recalls it in future conversations. You can view, search, and delete memories from the Memory page.
What is the difference between memory and thread notes?
What is the difference between memory and thread notes?
Memory persists across all conversations indefinitely — use it for durable facts like preferences and decisions. Thread notes are scoped to a single conversation and help the super agent maintain context during long sessions.
Pricing and Limits
What plans are available?
What plans are available?
CREAO offers four plans. All features are available on every plan — plans differ only in usage limits (credits) and support level.
The Free plan requires no credit card. All paid plans include the full AI super agent with memory, code execution, web search, custom agents, scheduled runs, all connectors, and built-in, custom, and open-source skills.
| Plan | Price (monthly) | Price (annual) | Monthly credits | Daily bonus | Support |
|---|---|---|---|---|---|
| Free | $0 | $0 | 30 one-time | 5 / day | Community |
| Pro | $20/mo | $16/mo | 200 / month | 5 / day | Community |
| Pro Plus | $50/mo | $40/mo | 600 / month | 5 / day | Priority |
| Max | $150/mo | $120/mo | 2,000 / month | 5 / day | Dedicated |
Are any features locked behind a paid plan?
Are any features locked behind a paid plan?
No. All features are available on every plan, including the free tier. Plans differ only in the number of credits included and the support level. Credits are consumed by chat messages, agent runs, and scheduled executions.
Can I buy additional credits?
Can I buy additional credits?
Yes. You can purchase credit packs at $0.15 per credit from the pricing page, on top of your plan’s monthly allocation.
Which AI models can I use?
Which AI models can I use?
CREAO supports multiple models including Claude (Opus, Sonnet, Haiku), Gemini, and GPT variants. You can select your preferred model from the model selector in the chat interface.
Data Privacy
Is my data used to train AI models?
Is my data used to train AI models?
No. Your conversations, files, and data are never used to train AI models. All LLM providers (Anthropic, OpenAI, Google, MiniMax, xAI) are accessed via API agreements that prohibit use of your data for model training. Providers may retain data briefly for abuse monitoring and safety per their terms, but never for training.
Where is my data stored?
Where is my data stored?
All data is stored on cloud infrastructure in the United States. Data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2+. Each chat thread runs in an isolated sandbox that is destroyed after the session ends.
Can I delete my data?
Can I delete my data?
Yes. You can delete individual conversations, files, and memory entries at any time from the respective pages. To delete your entire account and all associated data, go to your account settings. Account deletion is processed within 30 days.
Is CREAO GDPR and CCPA compliant?
Is CREAO GDPR and CCPA compliant?
CREAO is designed with GDPR and CCPA principles in mind. You have the right to access, export, and delete your data. We collect only the minimum data necessary to provide the service and do not sell your personal information. Enterprise customers can request a Data Processing Agreement (DPA). See the Privacy page for full details.
How are my API keys and secrets protected?
How are my API keys and secrets protected?
Secrets are encrypted at rest and managed via a dedicated secrets store. They are injected into your sandbox as environment variables at runtime and are never logged, displayed in the UI after creation, or stored in plain text.
Who can see my conversations?
Who can see my conversations?
Only you can see your conversations by default. If you use the Share feature, a read-only public link is generated — anyone with the link can view that specific thread. Shared links can be revoked at any time. Team members in a shared workspace can see workspace-scoped agents and files, but not your private conversations.
Files and Data
What file types can the super agent generate?
What file types can the super agent generate?
HTML pages, PDFs, SVGs, spreadsheets (XLSX, CSV), images, code files, documents, and more. Generated files appear in the artifact preview panel during chat and are saved to your Files page automatically.
Can I upload files for the super agent to work with?
Can I upload files for the super agent to work with?
Yes. Drag and drop files into the chat input or click the attachment icon. Supported types include images (PNG, JPG, GIF, WebP), documents (PDF, TXT, CSV), and code files (HTML, CSS, JS, Python, etc.).